Privacy policy

Privacy policy

 

I. Basic Provisions

  1. The personal data controller according to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR") is Aurum-Crystal s.r.o. (hereinafter "controller").
  2. The controller's contact details are:
    Address: Vrchlického 5282/50, 586 01 Jihlava.
    Email: info@aurum-crystal.cz
    Phone: +420 569452444
  3. Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

II. Sources and Categories of Processed Personal Data

  1. The controller processes personal data that you have provided to them or personal data that the controller has obtained based on fulfilling your order.
  2. The controller processes your identification and contact details and data necessary for the performance of the contract.

 

III. Legal Basis and Purpose of Personal Data Processing

  1. The legal basis for processing personal data is:
    • performance of a contract between you and the controller pursuant to Article 6(1)(b) GDPR,
    • the controller's legitimate interest in providing direct marketing (especially for sending commercial communications and newsletters) pursuant to Article 6(1)(f) GDPR,
    • your consent to processing for the purposes of providing direct marketing (especially for sending commercial communications and newsletters) pursuant to Article 6(1)(a) GDPR in conjunction with Section 7(2) of Act No. 480/2004 Coll., on certain information society services, in the event that no order for goods or services has been placed.
  2. The purpose of processing personal data is:
    • to handle your order and exercise rights and obligations arising from the contractual relationship between you and the controller; when placing an order, personal data is required that is necessary for successful order processing (name and address, contact), provision of personal data is a necessary requirement for the conclusion and performance of the contract, without the provision of personal data it is not possible to conclude the contract or for the controller to fulfil it,
    • sending commercial communications and carrying out other marketing activities.
  3. There is no automatic individual decision-making by the controller within the meaning of Article 22 GDPR. You have given your express consent to such processing.

 

IV. Data Retention Period

  1. The controller stores personal data:
    • for the period necessary for the exercise of rights and obligations arising from the contractual relationship between you and the controller and asserting claims from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).
    • for the period until consent to the processing of personal data for marketing purposes is withdrawn, for a maximum of 15 years if personal data is processed on the basis of consent.
  2. After the expiration of the personal data retention period, the controller will delete the personal data.

 

V. Recipients of Personal Data (Controller's Subcontractors)

  1. Recipients of personal data are persons:
    • involved in the delivery of goods / services / realization of payments under the contract,
    • involved in ensuring the operation of services,
    • providing marketing services.
  2. The controller does not intend to transfer personal data to a third country (to a country outside the EU) or to an international organization. Recipients of personal data in third countries are providers of mailing services / cloud services.
  3. We use all personal data obtained from customers exclusively for the internal needs of the company, we protect it against misuse and do not provide it to third parties without prior notice or your consent.
    Exceptions are external companies that provide support services for us (e.g., transportation, payment transactions, or e-shop development) and state authorities. We may or must provide your personal data to these companies to the minimum extent necessary for trouble-free order processing or the functioning and improvement of the purchasing process.
    These activities include:
    • for the purpose of developing and managing www.aurum-crystal.cz, our external developers from Crespo, s. r. o., ID: 274 80 313, have access to your personal data,
    • if necessary for the investigation of illegal use of our services or for the needs of legal proceedings, data may be provided to criminal investigation authorities,
    • for all these service providers, we contractually require that they process your personal data in accordance with personal data protection conditions and applicable legislation.

 

VI. Your Rights

  1. 1. Under the conditions set out in the GDPR, you have:
    • the right to access your personal data under Article 15 GDPR,
    • the right to rectification of personal data under Article 16 GDPR, or restriction of processing under Article 18 GDPR.
    • the right to erasure of personal data under Article 17 GDPR.
    • the right to object to processing under Article 21 GDPR and
    • the right to data portability under Article 20 GDPR.
    • the right to withdraw consent to processing in writing or electronically to the address or email of the controller specified in Article III of these terms.
  2. You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

 

VII. Personal Data Security Conditions

  1. The controller declares that they have taken all appropriate technical and organizational measures to secure personal data.
  2. The controller has taken technical measures to secure data repositories and repositories of personal data in paper form.
  3. The controller declares that only persons authorized by them have access to personal data.

 

VIII. Information about Cookies

To improve the Website, we use so-called cookies, which store small files through the browser that allow better adaptation of the website and improve content. Cookies are small text files that are from websites and allow information to be obtained such as information about visits or other settings, so that each visit is as pleasant as possible (e.g., for display on a mobile phone) or to display advertisements for our products.

By using the website, the visitor agrees to the storage of cookies. The use of cookies can be limited or completely blocked in the web browser settings. Information on setting a specific browser can be found at these addresses:

More information about cookies can be found here: https://www.google.cz/intl/cs/policies/technologies/cookies.

If you want to reject some cookies or want to learn more information, go to cookie settings.

 

IX. Final Provisions

  1. By sending an order from the internet order form, you confirm that you are familiar with the personal data protection conditions and that you accept them in their entirety.
  2. You agree to these terms by checking the consent via the internet form. By checking the consent, you confirm that you are familiar with the personal data protection conditions and that you accept them in their entirety.
  3. The controller is entitled to change these terms. The controller will publish the new version of the personal data protection conditions on their website, or will send you the new version of these terms to the email address you provided to the controller.